Customer Services


Luxury Cars

Mercedes-Benz has always been one of the leading manufacturers of luxury cars. Its commitment to sustainable mobility is ongoing and extends way beyond the vehicles it produces. The exclusive partnership Edilfar Rent enjoys with Mercedes-Benz Italian means we are always able to offer our customers the best of the best, with a fleet of cars that is always being updated with the latest models equipped with all the accessories that the Daimler brand is famous for.


Roadside Assistance

No matter whether it’s a technical breakdown, an accident, vandalism or a small mishap, just call international freephone 00800 1777 7777 and the exclusive partnership that Edilfar Rent has with Mercedes-Benz means that you will be able to continue your journey, thanks to the roadside assistance we provide that will either repair or substitute the car. Mobilo, the standard Mercedes-Benz mobility solution, guarantees you will always get to where you are going.


Extra Cover

Do you like to be as care free as possible when you travel? Reduce your excess by paying a supplement that covers repair costs and if the car is stolen.


Our pick-up service

Worried about finding your way? Don’t! We will arrange for MyTaxi to pick you up and take you to our nearest rental point so that you can take delivery of your chosen car.


We can come to you!

So, you’re in Rome or Milan but don’t have the means or know how to get to us? No problem! Decide which Mercedes or smart car you want from those we have available and we will happily deliver it to you or pick-it up at the end of your hire wherever you might be in the city! We can arrange to bring the car you want directly to your hotel or to wherever you are working – because with Edilfar Rent, the service we provide is as de-luxe as our cars!


Extra Services

We will happily arrange pick-ups and drop-offs on Sundays, Public Holidays and out-of-hours. All online payments are safe and secure with SSL 256 bit encryption